Glossary

The deal-risk glossary

The language of pipeline health, from the eight-stage deal lifecycle to the risk signals that predict which deals slip. Written from decades of software sales experience, the same IP that powers SalesHedge.

The 8 deal stages Core pipeline concepts Deal-risk signals

The 8 deal stages

Qualified Opportunity (SQL)

A lead that has cleared real qualification: a defined pain, a known buyer, and a credible path to purchase. Activity alone does not qualify a deal.

Discovery / Deep Qualification

Where you quantify the impact, map the stakeholders, and confirm a compelling event. The goal is documented pain and a known buying process, not a pitch.

Solution Alignment

The stage where the buyer agrees your capabilities fit their desired outcomes, before you invest in a deep technical proof.

Demo / Validation

A tailored demo or proof of concept that achieves technical and functional validation. Watch for enthusiasm that does not compress the next step.

Business Case

The buyer has a defensible ROI and a champion who can carry the narrative internally. A business case that is never socialized is not a business case.

Proposal / Commercial

Pricing, terms, and negotiation, ending in verbal alignment on commercials. First pricing objection here usually means budget was never validated early.

Closed Won / Lost

The deal is signed and recognized, or it is dead with a logged reason. Loss reasons are data: they sharpen every future deal.

Core pipeline concepts

Compelling event

A dated, real consequence of inaction that forces a decision. No compelling event, no urgency, and usually no deal this quarter.

Economic buyer

The person who controls the budget and can say yes. Access to the economic buyer is the single strongest predictor that a deal will close.

Champion

An internal advocate with the influence to drive the deal when you are not in the room. Enthusiasm is not the same as a champion; budget authority and political capital are.

Single-threaded deal

A deal that depends on one contact. Single-threaded deals die when that person goes quiet, changes roles, or loses interest.

Multi-threading

Building relationships across several stakeholders so the deal survives any one of them disappearing.

Deal velocity

How fast a deal moves through each stage versus a healthy baseline. Sitting in any stage beyond roughly twice its baseline is a reliable warning sign.

Next step

The specific, dated, buyer-agreed action that advances the deal. A deal with no next step is a deal that has quietly stalled.

Pipeline coverage

The ratio of open pipeline to the quota you need. Thin coverage means the number is already at risk, regardless of how the deals look.

Forecast categories

How likely a deal is to close this period. Pipeline is longer term, Upside could close, Commit will close. The category should reflect evidence, not optimism.

Win rate

The share of qualified deals you close. It sets how much pipeline you actually need to hit the number.

Mutual action plan (MAP)

A shared, buyer-owned plan of steps to signature. If only the seller updates it, you do not really have one.

MEDDIC / MEDDPICC

A qualification framework covering Metrics, Economic buyer, Decision criteria, Decision process, Identify pain, and Champion, plus Paper process and Competition.

Deal-risk signals

Champion without economic-buyer access

Your advocate is driving the deal but cannot reach the budget holder. It will stall until you get executive alignment, so ask the champion to arrange it.

Great demo, no next-step compression

A strong demo produced positive feedback but no accelerated next meeting or commercial discussion. That is interest without intent.

Procurement before decision

Legal or procurement is engaged before the business decision is actually made, often a sign the deal is being used for price comparison.

Priority without a calendar

Verbal commitment with no meetings booked. Urgency you cannot see on a calendar is not real urgency.

Long activity gaps

Extended silence inside an active deal. Re-engage by bringing new value, a data point or insight, never a check-in.

Seller-driven deal

Every next step is initiated by you, not the buyer. The buyer is reacting, not buying, and the forecast should reflect that.

Forecast confidence from activity, not evidence

A high meeting count masking a missing economic buyer, budget, or timeline. Activity is not progress.

Close date that keeps slipping

A close date that has moved twice or more without a new reason. The deal is telling you the timeline was never real.

SalesHedge scores every deal against these signals.

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